N10-009 · Question #126
A support agent receives a report that a remote user's wired devices are constantly disconnecting and have slow speeds. Upon inspection, the support agent sees that the user's coaxial modern has a…
The correct answer is A. Removing any spliters connecte to the line. A signal power of -97dB indicates a very weak signal, which can cause connectivity issues and slow speeds. Splitters on a coaxial line can degrade the signal quality further, so removing them can help improve the signal strength and overall connection quality. Signal Quality…
Question
A support agent receives a report that a remote user's wired devices are constantly disconnecting and have slow speeds. Upon inspection, the support agent sees that the user's coaxial modern has a signal power of -97dB.
Options
- ARemoving any spliters connecte to the line
- BSwitching the devices to wireless
- CMoving the devices closer to the modern
- DLowering the network speed
How the community answered
(51 responses)- A80% (41)
- B8% (4)
- C10% (5)
- D2% (1)
Explanation
A signal power of -97dB indicates a very weak signal, which can cause connectivity issues and slow speeds. Splitters on a coaxial line can degrade the signal quality further, so removing them can help improve the signal strength and overall connection quality. Signal Quality: Splitters can reduce the signal strength by dividing the signal among multiple lines, which can be detrimental when the signal is already weak. Direct Connection: Ensuring a direct connection from the modem to the incoming line can maximize signal quality and reduce potential points of failure.
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