CompTIA
N10-004 · Question #481
After a power outage, the helpdesk receives multiple calls. Which of the following steps should a technician do NEXT?
The correct answer is B. Identify the affected areas. See the full explanation below for the reasoning.
Question
After a power outage, the helpdesk receives multiple calls. Which of the following steps should a technician do NEXT?
Options
- ADetermine if anything else has changed.
- BIdentify the affected areas.
- CEscalate part of the solution to the appropriate section.
- DCreate an action plan.
How the community answered
(28 responses)- A4% (1)
- B75% (21)
- C7% (2)
- D14% (4)
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