CompTIA
N10-004 · Question #280
A technician is at a client's site to figure out an intermittent network problem. The technician has implemented the solution. Which of the following is the NEXT step in the troubleshooting…
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Network troubleshooting
Question
A technician is at a client's site to figure out an intermittent network problem. The technician has implemented the solution. Which of the following is the NEXT step in the troubleshooting methodology?
Options
- ADocument the solution and the entire process.
- BCreate an action plan and identify potential effects.
- CDetermine if escalation is necessary.
- DDetermine if anything has changed.
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Topics
#troubleshooting methodology#documentation#post-implementation#process steps