MS-721 Question #258: Real Exam Question with Answer & Explanation

Question

Case Study 3 - Litware, Inc Overview Northwind Traders is a publicly traded international investment firm that has offices in San Francisco, New York, Berlin, and London. Northwind Traders has the following departments: - IT - Sales - Investment - Management - Investor relations - Legal and compliance Users in the investment department work remotely. The IT department in the London office provides support for the users in the Berlin office. Existing Environment. Microsoft Office 365 Environment Northwind Traders has a Microsoft 365 subscription that contains four users named User1, User2, User3, and User4. All the users are assigned Microsoft 365 E5 and Microsoft Teams Premium licenses. User3 is granted call delegation permissions for User2. The company uses Calling Plans. The subscription contains the devices shown in the following table. Each user has a Teams Phone device. An auto attendant is configured for the IT department support desk at the London office. Another auto attendant is configured for the investor relations department. The resource account for each auto attendant is assigned a Teams Phone Resource Account license. Existing Environment. Partner Organization Northwind Traders partners with a company named Contoso, Ltd. Contoso has a Cisco Webex video conferencing solution. Existing Environment. Problem Statements Northwind Traders identifies the following issues: - When external customers call Direct Inward Dial (DID) numbers assigned to former employees of the San Francisco office, the customers receive a message that the number is out of service. Management has requested that all calls to the DID numbers of former employees be directed to the call queue of the reception area at the San Francisco office. - The users at Northwind Traders can accept meeting invitations from the users at Contoso by using SF_Dev_1, but the Northwind Traders users cannot join the meetings from SF_Dev_1. - Employees report that the meeting schedule displayed on LN_Dev_2 includes confidential information, which breaches Northwind Traders security policies. Requirements. Planned Changes Northwind Traders plans to implement the following changes: - For the auto attendant of the London office support desk, configure a DID number that will be used for all inbound and outbound calls. The solution must ensure that individual agents do NOT require dedicated phone numbers. - Ensure that User1 can modify the greeting of the inbound call queue for the investor relations department by using the Teams client only. - Ensure that external customers can call User2 without User3 being notified of the incoming call. - Open a new office in South Africa. Requirements. Technical Requirements Northwind Traders identifies the following technical requirements: - Create a report that estimates the bandwidth required for the planned office in South Africa. - Ensure that all Northwind Traders users can enable end-to-end encryption. - Ensure that all meetings scheduled by the users in the legal and compliance department have end-to-end encryption enabled by default. - Minimize Calling Plan costs. - Ensure that the users in the management department can create and schedule Teams events for 950 shareholders. - Ensure that the management department users can manually approve event registrations for the shareholder meetings. - Ensure that the investment department users can configure their emergency location by using the Teams client. - Ensure that the users in the IT department can only access the Microsoft Teams admin center by using Privileged Identity Management (PIM). - Ensure that all solutions follow the principle of least privilege. You need to implement the planned changes for User2. What should you do?

Options

• AFor User2, unassign the Shared Calling policy.
• BFrom the Teams client of User2, configure Secondary Ringer.
• CAssign a new phone number to User2 as a private line.
• DCreate a configuration profile, enable the hotline feature, and add a new phone number. Assign

Explanation

{"question_number": 8, "question_summary": "Northwind Traders – Configuring a device to auto-dial a number when picked up (hotline)", "correct_answer": "D", "explanation": "The hotline feature in a Teams Phone configuration profile causes a device to automatically dial a pre-configured phone number as soon as the handset is lifted, without requiring the user to dial manually. This is ideal for scenarios like a dedicated support line or a reception desk. The solution requires creating a configuration profile with the hotline feature enabled and assigning a phone number to it, then assigning that profile to the target device. Option A (unassigning a Shared Calling policy) changes how calls are placed but does not create auto-dial behavior. Option B (Secondary Ringer) makes a second device ring on incoming calls. Option C (private line) gives a user a secondary inbound-only phone number, not an auto-dial outbound hotline.", "generated_by": "claude-sonnet", "llm_judge_score": 3}

No community discussion yet for this question.