Microsoft
MS-720 · Question #87
Drag and Drop Question A user uses the Microsoft Teams client on a Windows device. The user reports call failures. You need to send the Teams client logs to Microsoft support to troubleshoot the call
Sign in or unlock MS-720 to reveal the answer and full explanation for question #87. The question stem and answer options stay visible for context.
Monitor and troubleshoot Microsoft Teams Phone
Question
Drag and Drop Question A user uses the Microsoft Teams client on a Windows device. The user reports call failures. You need to send the Teams client logs to Microsoft support to troubleshoot the call failures. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Answer:
Exhibit
Answer Area
Drag items
From Settings in the Microsoft Teams admin center, select Enable logging for meeting diagnostics.From Users in the Microsoft Teams admin center, modify the Voice Settings of the user.Send the Debug logs to Microsoft support.Right-click the Teams notification icon and select Collect support files.Send the Media logs to Microsoft support.From the Microsoft Teams admin center, locate the failed calls on the Meetings & calls tab of the user.
Unlock MS-720 to see the answer
You've previewed enough free MS-720 questions. Unlock MS-720 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#Teams client logs#Call troubleshooting#Diagnostic data collection#Microsoft Teams support