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Microsoft

MS-720 · Question #78

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might…

The correct answer is B. No. Option B is correct because the Details tab on an individual phone's device page in the Teams admin center displays hardware information - such as firmware version, IP address, MAC address, and sign-in status - but does not show which configuration profile is currently applied…

Plan and configure Microsoft Teams clients and devices

Question

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones. The help desk receives reports that several user phones fail to lock automatically after the timeout period. You need to verify whether the configuration profile is applied to the problematic phones. Solution: From Devices in the Microsoft Teams admin center, you locate each affected phone and review the settings on the Details tab. Does this meet the goal?

Options

  • AYes
  • BNo

How the community answered

(29 responses)
  • A
    14% (4)
  • B
    86% (25)

Explanation

Option B is correct because the Details tab on an individual phone's device page in the Teams admin center displays hardware information - such as firmware version, IP address, MAC address, and sign-in status - but does not show which configuration profile is currently applied to the device. Reviewing the Details tab therefore cannot confirm whether the Standard configuration profile has been properly assigned.

To meet the goal, the correct approach is to navigate to Devices > Configuration profiles in the Teams admin center, select the Standard profile, and inspect the list of assigned devices - or alternatively, select a phone and check its Configuration tab (not Details). Option A is wrong precisely because it conflates the Details tab (hardware/status info) with profile assignment data, which lives elsewhere in the admin center.

Memory tip: Think "Details = Device hardware, Configuration = Profile assignment." When troubleshooting profile-related issues, always go to the Configuration profiles section to see what's assigned where - not the individual device's Details tab.

Topics

#Teams Admin Center#IP Phones#Configuration Profiles#Device Management

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