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MS-720 · Question #98

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might…

The correct answer is B. No. B is correct because the described solution navigates from the profile's perspective (opening Standard Phone Policy and viewing its assigned devices) rather than verifying the profile on the specific problematic phones directly - this is a reverse lookup that confirms which…

Plan and configure Microsoft Teams clients and devices

Question

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones. The help desk receives reports that several user phones fail to lock automatically after the timeout period. You need to verify whether the configuration profile is applied to the problematic phones. Solution: From Device in the Microsoft Teams admin center, you select IP Phones, select the Configuration profiles tab, select Standard Phone Policy, and select Assigned devices. Does this meet the goal?

Options

  • AYes
  • BNo

How the community answered

(23 responses)
  • A
    26% (6)
  • B
    74% (17)

Explanation

B is correct because the described solution navigates from the profile's perspective (opening Standard Phone Policy and viewing its assigned devices) rather than verifying the profile on the specific problematic phones directly - this is a reverse lookup that confirms which devices are in a policy, not whether the policy is actually active and applied on individual devices.

The correct approach is to navigate to Devices > IP Phones, locate each problematic phone individually, and inspect its device details to confirm which configuration profile is assigned to it - going device-first, not profile-first.

Why A (Yes) is wrong: The navigation path described seems plausible but doesn't fulfill the goal of verifying the profile on the specific failing phones; viewing the assigned devices list from the profile side doesn't confirm the profile is correctly applied on those target devices.

Memory tip: Think of it as the difference between asking "who has this badge?" vs. "what badge does this person have?" - for troubleshooting specific phones, always start from the device, not the profile.

Topics

#Microsoft Teams Admin Center#IP Phones#Configuration Profiles#Device Management

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