Case Study 2 - Contoso Overview General Overview Contoso identifies the following business goals: Utilize core functionality of apps whenever possible. Reduce app development costs. Minimize…

Case Study 2 - Contoso Overview General Overview Contoso identifies the following business goals:

• Utilize core functionality of apps whenever possible.
• Reduce app development costs.
• Minimize training costs for end users.

Existing environment Microsoft 365 Contoso has a Microsoft 365 subscription that uses a domain named contoso.com. Each user is assigned a Microsoft 365 Enterprise E5 licence. Microsoft SharePoint/Microsoft Exchange Contoso moves all email accounts to Microsoft 365. Contoso migrates the SharePoint Server 2013 intranet sites of the research department to SharePoint Online. Problem Statement Contoso identifies the following issues:

• Users in the sales department report that prepanng quotations is time-consuming as it requires

manually copying and pasting data from multiple sources.

• Users in the HR department must use multiple apps to manage the hiring process.
• The solution to claim expenses requires multiple manual steps.

Requirements Business Goals Contoso identifies the following business goals:

• Utilize core functionality of apps whenever possible.
• Reduce app development costs.
• Minimize training costs for end users.

Planned Changes Contoso plans to implement the following changes;

• Redesign the SharePoint Online sites of the research department to provide users with an

expenence that is consistent with the Microsoft 365 portal. The research department has a third- party project management solution that uses the Microsoft identity platform in Azure AD.

• Create an email workflow solution for expense claims. Users will submit their expense claims

and the system will email an approval request to their manager.

• Implement a bring your own device (BYOD) model that supports Windows 10, macOS, and

Android devices.

• Develop a custom Microsoft 365 app named SalesApp for the sales department.
• Develop a custom Microsoft 365 app named HRApp for the HR department

Technical Requirements Contoso identifies the following technical requirements for app development:

• The expense claims solution must provide managers with claim information and the ability to

manage the claim by using Microsoft Outlook. Outlook on the web, or Outlook for iOS and Android.

• HRApp must include a bot named HRBot that will answer HR questions. Users must be able to

access the bot by ﹎entioning HRBot in a Microsoft Teams channel or private chat.

• HRApp must enable users to query a third-party HR system by using a tab from within a

Microsoft Teams channel.

• HRApp must include a messaging extension that enables users to search jobs by job title or job

ID.

• SalesApp must be integrated with Microsoft Word and must combine images and text from

multiple sources to create a quotation as a DOCX file.

• The distribution of SalesApp must be automatic and require minimal user interaction.
• Solutions for SharePoint Online and Microsoft Office must follow the current Office user

interface (Ul) design.

• Development tools and solutions must support Windows and non-Windows devices.
• Development effort must be minimized.

Security Requirement All solutions must support the Microsoft identity platform in Azure AD. Intranet components must not share access tokens. HRApp Manifest Question You need to recommend which type of Office Add-in must be used for SalesApp. What should you recommend?