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MS-102 · Question #113

You have a Microsoft 365 subscription. You plan to use Adoption Score and need to ensure that it can obtain device and software metrics. What should you do?

The correct answer is B. Enable Endpoint analytics. To enable Adoption Score to obtain device and software metrics, you must enable Endpoint analytics.

Submitted by takeshi77· Apr 18, 2026Deploy and manage a Microsoft 365 tenant

Question

You have a Microsoft 365 subscription. You plan to use Adoption Score and need to ensure that it can obtain device and software metrics. What should you do?

Options

  • AEnable privileged access.
  • BEnable Endpoint analytics.
  • CConfigure Support integration.
  • DRun the Microsoft 365 network connectivity test on each device.

How the community answered

(40 responses)
  • A
    3% (1)
  • B
    88% (35)
  • C
    5% (2)
  • D
    5% (2)

Why each option

To enable Adoption Score to obtain device and software metrics, you must enable Endpoint analytics.

AEnable privileged access.

Enabling privileged access is a security measure for highly privileged accounts and has no direct impact on collecting device and software metrics for Adoption Score.

BEnable Endpoint analytics.Correct

Adoption Score relies on Endpoint analytics data, managed through Microsoft Intune, to collect and display insights regarding device performance, application reliability, and other software metrics.

CConfigure Support integration.

Configuring Support integration would connect with a support system, but it does not enable the collection of device and software metrics for Adoption Score.

DRun the Microsoft 365 network connectivity test on each device.

Running a network connectivity test helps diagnose network performance but does not collect the comprehensive device and software metrics required by Adoption Score.

Concept tested: Adoption Score data source (Endpoint analytics)

Source: https://learn.microsoft.com/en-us/microsoft-365/admin/productivity/enable-endpoint-analytics?view=o365-worldwide

Topics

#Adoption Score#Endpoint Analytics#Device metrics#Microsoft 365 administration

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