EXIN
MOFF · Question #81
Which of the following describes the concept of Service Management Functions (SMFs)?
The correct answer is D. processes, procedures and policies to deliver and support IT service solutions. See the full explanation below for the reasoning.
Question
Which of the following describes the concept of Service Management Functions (SMFs)?
Options
- Aa model for measuring the performance of the process
- Ba model for organizing IT staff
- Corganizational units that support IT operations
- Dprocesses, procedures and policies to deliver and support IT service solutions
How the community answered
(29 responses)- A3% (1)
- B10% (3)
- C3% (1)
- D83% (24)
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