EXIN

MOFF · Question #67

The service desk is a component of which SMF?

The correct answer is B. Customer Service SMF. See the full explanation below for the reasoning.

Question

The service desk is a component of which SMF?

Options

ABusiness/IT alignment SMF
BCustomer Service SMF
CPolicy SMF
DService Monitoring and Control SMF

How the community answered

(25 responses)

A
4% (1)
B
80% (20)
C
12% (3)
D
4% (1)

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