EXIN
MOFF · Question #114
To what ITIL category do the Service Management Functions (SMFs) in the Changing Quadrant directly map?
The correct answer is D. Service Support. See the full explanation below for the reasoning.
Question
To what ITIL category do the Service Management Functions (SMFs) in the Changing Quadrant directly map?
Options
- ACustomer Relationship Management
- BService Delivery
- CService Level Management
- DService Support
How the community answered
(54 responses)- A4% (2)
- B7% (4)
- C15% (8)
- D74% (40)
Community Discussion
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