Microsoft
MB6-897 · Question #41
Which three activities occur when you perform a customer merge? Each correct answer presents part of the solution.
The correct answer is A. Customer transactions remain on the same account. D. When users search or select the old customer in the system, the new customer will automatically E. The old customer references the new customer. See the full explanation below for the reasoning.
Question
Which three activities occur when you perform a customer merge? Each correct answer presents part of the solution.
Options
- ACustomer transactions remain on the same account.
- BThe new customer references the old customer.
- CThe old information is permanently deleted.
- DWhen users search or select the old customer in the system, the new customer will automatically
- EThe old customer references the new customer.
How the community answered
(50 responses)- A74% (37)
- B10% (5)
- C16% (8)
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