Microsoft
MB6-889 · Question #20
A customer submits a service request through the customer self-service area of the Microsoft Dynamics AX 2012 Enterprise Portal. You need to make the request available to a technician. What should…
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Question
A customer submits a service request through the customer self-service area of the Microsoft Dynamics AX 2012 Enterprise Portal. You need to make the request available to a technician. What should you do?
Options
- ACreate activities for the service request.
- BEdit the repair line information for the service request.
- CAssign a technician to the service request.
- DTransfer the service request to a service order.
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