A customer enters a service order request in the Microsoft Dynamics AX 2012 Enterprise Portal. You need to dispatch the service order. What must you do first?

Question

Options

• AAssign a start date and an end date.
• BCreate an activity for the service request and assign a technician.
• CValidate the service request and determine the availability of technicians.
• DAssign the service order priority and determine the availability of technicians.

• A
  5% (1)
• B
  16% (3)
• C
  74% (14)
• D
  5% (1)

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