You are reviewing a service order to determine whether it is in compliance with the associated service level agreement. What does the Compliance value shown in the service order header represent?

Question

Options

• AThe number of hours of work completed on the service order.
• BThe percentage of hours remaining compared to the limit of the service level agreement.
• CThe percentage of hours completed on the service order compared to the limit of the service
• DThe number of hours remaining within the limit of the service level agreement.

• A
  12% (3)
• B
  4% (1)
• C
  81% (21)
• D
  4% (1)

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