You have a customer return order that has a status of Open. The return order has three lines. The status of one of the lines is set to Received and the status of the other two lines is set to…

The correct answer is D. Open. The status of the return order line. The status indicates how far the return order line has progressed in its life cycle. The following values are used: / Expected No items on this return order line have been received. This value applies to return orders with the status Created…

Manage Order Fulfillment

Question

You have a customer return order that has a status of Open. The return order has three lines. The status of one of the lines is set to Received and the status of the other two lines is set to Expected. You change the status of all three lines to Received. You need to identify the current status of the customer return order. What should you identify?

Options

ACanceled
BCreated
CInvoiced
DOpen

How the community answered

(37 responses)

A
14% (5)
B
5% (2)
C
8% (3)
D
73% (27)

Explanation

The status of the return order line. The status indicates how far the return order line has progressed in its life cycle. The following values are used: / Expected No items on this return order line have been received. This value applies to return orders with the status Created or Open. / Registered The item has been registered in an item journal upon arrival. / Quarantine The item is currently in quarantine. / Received The item has been received in inventory and the packing slip has been generated. / Invoiced The return order line has been invoiced. When all lines are invoiced, the return order status will be set to Closed. / Canceled When you cancel a return order, all related return order lines are set to Canceled.

Topics

#customer return order#return order status#received status#order lifecycle

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