Microsoft
MB6-701 · Question #61
You are a merchandising manager for a large direct-to-consumer catalog company. You need to enable the call center to prompt call center operators to suggest additional complimentary products during…
The correct answer is A. Define cross-sell items. See the full explanation below for the reasoning.
Question
You are a merchandising manager for a large direct-to-consumer catalog company. You need to enable the call center to prompt call center operators to suggest additional complimentary products during the order entry process. Which type of functionality should you deploy?
Options
- ADefine cross-sell items.
- BCreate a product kit.
- CCreate a mix-and-match promotion.
- DDefine linked products for your items.
How the community answered
(27 responses)- A78% (21)
- B7% (2)
- C11% (3)
- D4% (1)
Community Discussion
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