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MB6-701 · Question #39

You are a sales associate in a retail store. You are using an Enterprise point of sale (ePOS) register. A customer wants to return an item from a sales order but does not have the original receipt…

The correct answer is B. Recall Order. See the full explanation below for the reasoning.

Question

You are a sales associate in a retail store. You are using an Enterprise point of sale (ePOS) register. A customer wants to return an item from a sales order but does not have the original receipt. The item is now on sale. The customer asks if you can locate the original purchase in your system. Which function should you use?

Options

  • AReturn Item
  • BRecall Order
  • CReturn Transaction
  • DRecall Transaction

How the community answered

(49 responses)
  • A
    4% (2)
  • B
    71% (35)
  • C
    8% (4)
  • D
    16% (8)

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Full MB6-701 Practice