Microsoft
MB5-858 · Question #67
You and your team completed a successful deployment and Go-live cutover. In the first week following the Go-live cutover, your customer reports issues related to system setup and configuration. The…
The correct answer is A. Make an application consultant available for remote and/or on-site support during these two weeks. See the full explanation below for the reasoning.
Question
You and your team completed a successful deployment and Go-live cutover. In the first week following the Go-live cutover, your customer reports issues related to system setup and configuration. The customer asks to add fields to a report and to assist users in completing the new work procedures. How do you manage these requests?
Options
- AMake an application consultant available for remote and/or on-site support during these two weeks.
- BConfirm that your team is able to help and resolve the issue. The customer needs to be informed that the
- CUpdate this new information in the project's risk register, and then immediately plan a Steering Committee
- DImplement the Customization Review optimization offering to make sure that the quality of the
How the community answered
(37 responses)- A78% (29)
- B14% (5)
- C5% (2)
- D3% (1)
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