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Microsoft

MB5-858 · Question #18

A prospect told your sales representative that they are interested in implementing a Microsoft Dynamics solution. The prospect wants a supportive business software system, but has no formal…

The correct answer is A. Provide a diagnostic offering to help the customer define requirements. See the full explanation below for the reasoning.

Question

A prospect told your sales representative that they are interested in implementing a Microsoft Dynamics solution. The prospect wants a supportive business software system, but has no formal requirements. Your sales representative asks you what to offer this customer. What do you advise the sales representative to do?

Options

  • AProvide a diagnostic offering to help the customer define requirements.
  • BProvide an optimization offering to help reduce risk and improve customer satisfaction.
  • CProvide a flexible and collaborative agile project approach to implement Microsoft Dynamics solutions.
  • DOffer an Analysis phase to gather detailed business requirements.

How the community answered

(53 responses)
  • A
    83% (44)
  • B
    2% (1)
  • C
    11% (6)
  • D
    4% (2)

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Full MB5-858 Practice