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Microsoft

MB2-717 · Question #89

You receive an email from a customer asking to discuss their need for some of the services and products your company offers. You need to track this conversation in Microsoft Dynamics 365 and manage…

The correct answer is C. Lead. See the full explanation below for the reasoning.

Question

You receive an email from a customer asking to discuss their need for some of the services and products your company offers. You need to track this conversation in Microsoft Dynamics 365 and manage this transaction. Which record should you use to manage this transaction?

Options

  • AQuote
  • BOrder
  • CLead
  • DOpportunity

How the community answered

(56 responses)
  • A
    7% (4)
  • B
    5% (3)
  • C
    71% (40)
  • D
    16% (9)

Community Discussion

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Full MB2-717 Practice