Microsoft
MB2-717 · Question #67
MB2-717 Question #67: Real Exam Question with Answer & Explanation
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Question
You receive a call from someone you have never spoken to before. He tells you that he is familiar with one of your products from his work at a previous company and wants to purchase the product for his current company. You need to identify the next step in the sales process. What should you identify?
Options
- ACreate a lead, log the phone call, and then qualify the lead.
- BCreate a contact and a phone call.
- CUpdate the quote from the previous company and send the quote to the prospect by email.
- DCreate a quote.
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