Microsoft
MB2-717 · Question #21
You receive an email from a person who was referred to your organization by a third party. You track the email and create a Lead for the prospect. After a few emails exchanged between you and the…
The correct answer is A. Disqualify the Lead. See the full explanation below for the reasoning.
Question
You receive an email from a person who was referred to your organization by a third party. You track the email and create a Lead for the prospect. After a few emails exchanged between you and the prospect you realize that the service they are want is not a service your company offers. How do you capture this information in Microsoft Dynamics 365?
Options
- ADisqualify the Lead.
- BClose the Lead as Lost.
- CUntrack the emails exchanged with the prospect
- DQualify the Lead. Close the Opportunity as Lost.
How the community answered
(26 responses)- A85% (22)
- B4% (1)
- C4% (1)
- D8% (2)
Community Discussion
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