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Microsoft

MB2-717 · Question #19

You are using Microsoft Dynamics 365 to track competitors. A user has closed an opportunity as lost but the user forgot to add the correct competitor in the process. How should you instruct the user…

The correct answer is C. Ask the user to reopen the opportunity, repeat the close process, and add the competitor during. See the full explanation below for the reasoning.

Question

You are using Microsoft Dynamics 365 to track competitors. A user has closed an opportunity as lost but the user forgot to add the correct competitor in the process. How should you instruct the user to ensure the correct competitor is tracked?

Options

  • AAsk the user to open the opportunity, close record associated with the opportunity, and add the
  • BAsk the user to reopen the opportunity, and add the competitor association directly to the
  • CAsk the user to reopen the opportunity, repeat the close process, and add the competitor during
  • DAsk the user to change the competitor association on the opportunity record.

How the community answered

(65 responses)
  • A
    5% (3)
  • B
    3% (2)
  • C
    80% (52)
  • D
    12% (8)

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