You have a Dynamics CHM organization that uses folder tracking. You have a folder named Customers that is currently being tracked-Customers contains a folder for The main contact named Contact1. A…

Question

Options

• AAn email activity will be created in CRM that has a connection to Customer1 and to Contact1
• BAn email act.v.Ty will be created in CRM that has a connection to Contact1 only.
• CAn email activity will be created m CRM that has a connection To Customer1 only.
• DAn email activity will be created in CRM that has the Set regarding field set to Contact1
• EAn email activity will be created in CRM rhat has the Set regarding field Set to Customer1

• A
  15% (5)
• B
  3% (1)
• C
  6% (2)
• D
  73% (24)
• E
  3% (1)

Explanation

Any manual changes done to the regarding object in the tracked activity records in CRM will be overridden the next time server-side synchronization kicks in. For example, if you have set up a mapping between the Adventure Works folder and the Adventure Works account, all the emails in the Adventure Works Exchange folder will be tracked as activities in CRM with the regarding set to the Adventure Works account record. If you change the regarding to some other record, it will automatically be overridden the next time server-side synchronization occurs. To change the regarding for any email, move the email to a different folder such as the Inbox. https://technet.microsoft.com/en-us/library/dn946907.aspx

No community discussion yet for this question.