You are creating a case from an email message by using the Microsoft Dynamics CRM Outlook client.You need to complete the task by using the least number of steps. What should you do?

Question

Options

• ACreate a new case from the Outlook email message by using the Track and Convert To Case
• BTrack the email message from Outlook in Microsoft Dynamics CRM.
• CTrack the email message from Outlook in Microsoft Dynamics CRM by using the Track feature.
• DCreate a new case from the Outlook email message by using the Set Regarding feature.

• A
  85% (39)
• B
  9% (4)
• C
  2% (1)
• D
  4% (2)

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