Microsoft
MB2-700 · Question #79
You are modifying a customer service Case record by using the full form. Which activity type can you add to the service Case record from within the form?
The correct answer is D. Phone call. See the full explanation below for the reasoning.
Question
You are modifying a customer service Case record by using the full form. Which activity type can you add to the service Case record from within the form?
Options
- ALetter
- BService activity
- CCustom activity type
- DPhone call
How the community answered
(47 responses)- A15% (7)
- B9% (4)
- C4% (2)
- D72% (34)
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