Microsoft
MB2-700 · Question #56
You review the Similar Cases section for a case by using the Default Case form. Which cases does Microsoft Dynamics CRM show?
The correct answer is D. cases with the same subject. See the full explanation below for the reasoning.
Question
You review the Similar Cases section for a case by using the Default Case form. Which cases does Microsoft Dynamics CRM show?
Options
- Acases with the same product
- Bcases with similar case descriptions
- Ccases with the same customer
- Dcases with the same subject
How the community answered
(52 responses)- A6% (3)
- B4% (2)
- C17% (9)
- D73% (38)
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