Microsoft
MB2-700 · Question #55
MB2-700 Question #55: Real Exam Question with Answer & Explanation
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Question
Which condition must be true before you can close a case?
Options
- AThe case must NOT be marked as high priority.
- BAll knowledge base articles that the case references must be active.
- CAll activities that are related to the case must be in a closed state.
- DAll activity parties for activities that are related to the case must be active customers.
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