CompTIA
MB0-001 · Question #18
A technician receives a ticket that Ann, a wireless customer, cannot access her email. As part of the troubleshooting process, the technician has finished establishing a plan of action to resolve the
The correct answer is D. Implement the solution. See the full explanation below for the reasoning.
Question
A technician receives a ticket that Ann, a wireless customer, cannot access her email. As part of the troubleshooting process, the technician has finished establishing a plan of action to resolve the problem. Which of the following is the NEXT logical step the technician should take?
Options
- AVerify full system functionality
- BDocument findings
- CGather information
- DImplement the solution
How the community answered
(19 responses)- A5% (1)
- B5% (1)
- C16% (3)
- D74% (14)
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