Microsoft
MB-901 · Question #186
MB-901 Question #186: Real Exam Question with Answer & Explanation
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Question
A company implements Dynamics 365 Customer Service. The company wants to be able to provide interactive self-service processes that are capable of completing processes on behalf of the customer. You need to recommend a solution. What should you recommend?
Options
- ACustomer Service Insights
- BPower Virtual Agents
- CCustomer Insights
- DPower Automate
- EKnowledge Base
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