Microsoft
MB-900 · Question #30
You review your current open cases in Dynamics 365 for Customer Service. When should you use parent/child cases?
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Question
You review your current open cases in Dynamics 365 for Customer Service. When should you use parent/child cases?
Options
- Afor cases for a customer who left a company and now works for a different company
- Bfor cases from the same company
- Cfor cases for two different customers with two different issues
- Dfor cases for two different companies with the same company name
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