MB-900 Question #22: Real Exam Question with Answer & Explanation

The correct answer is A. Dynamics 365 for Project Service Automation. Dynamics 365 for Project Service Automation allows you to deliver projects for customers. You should not use Dynamics 365 Field service. This app is commonly used for providing onsite services to customers. You should not use Dynamics 365 for Customer Service. This app helps orga

Question

You are a project manager for an IT company. You are delivering a solution to a customer. You need to effectively manage the process of delivery. Which Dynamics 365 application should you use? Choose the correct answer

Options

ADynamics 365 for Project Service Automation
BDynamics 365 for Field Services
CDynamics 365 for Marketing
DDynamics 365 for Customer Services

Explanation

Dynamics 365 for Project Service Automation allows you to deliver projects for customers. You should not use Dynamics 365 Field service. This app is commonly used for providing onsite services to customers. You should not use Dynamics 365 for Customer Service. This app helps organizations to better service their customers by managing cases and tracking service-related activities. You should not use Dynamics 365 for Marketing. This app is designed to handle marketing campaigns and generating potential sales leads.

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