Microsoft
MB-330 · Question #21
A company uses Dynamics 365 for Finance and Operations. A customer returns a product that is defective for a replacement. You need to process the return order. Which three actions should you…
The correct answer is B. Set the deadline date according to the company policy E. Create a return of type Physical Return G. Set the delivery address to the company warehouse in the return order. 1. Return and replacement, thus physical return 2. Delivery address - By default, the organization’s address is used. If a specific warehouse is selected on the header, the delivery address is changed to the delivery address of the 3: Deadline - The default value is calculated…
Implement and manage supply chain processes
Question
A company uses Dynamics 365 for Finance and Operations. A customer returns a product that is defective for a replacement. You need to process the return order. Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Options
- ACreate a return of type Credit Only
- BSet the deadline date according to the company policy
- CCreate a credit note for the replaced product
- DSet the delivery address to the customer's address in the return order
- ECreate a return of type Physical Return
- FSet the deadline date to the date the customer returns the defective product
- GSet the delivery address to the company warehouse in the return order
How the community answered
(39 responses)- A10% (4)
- B79% (31)
- C3% (1)
- D5% (2)
- F3% (1)
Explanation
- Return and replacement, thus physical return 2. Delivery address - By default, the organization’s address is used. If a specific warehouse is selected on the header, the delivery address is changed to the delivery address of the 3: Deadline - The default value is calculated as the current date plus the period of validity. The period of validity is set on the Accounts receivable parameters page. https://docs.microsoft.com/en-us/dynamics365/supply-chain/warehousing/sales-returns
Topics
#return orders#physical return#RMA processing#delivery address
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