MB-330 · Question #208
Drag and Drop Question A company uses Dynamics 365 Supply Chain Management with basic warehouse processes. Mobile devices are not used in the two warehouses. Warehouse items that have an A…
The correct answer is Warehouse item setup; Lock items during count. Drag-and-Drop Explanation: Dynamics 365 SCM Cycle Count Issues There are two distinct problems to solve, each mapped to one configuration: --- Problem 1 → Warehouse Item Setup The issue: Items in both warehouses appear in only one cycle count journal instead of one per…
Question
Exhibit
Answer Area
Drag items
Correct arrangement
- Warehouse item setup
- Lock items during count
Explanation
Drag-and-Drop Explanation: Dynamics 365 SCM Cycle Count Issues
There are two distinct problems to solve, each mapped to one configuration:
Problem 1 → Warehouse Item Setup
The issue: Items in both warehouses appear in only one cycle count journal instead of one per warehouse.
Why this fix: In D365 SCM, automatic cycle count journals are generated based on warehouse item setup records. This configuration ties a specific item to a specific warehouse for counting purposes. If an item lacks a warehouse item setup entry for both warehouses, the cycle count plan has no basis to generate a journal for the second warehouse - so it only appears once. Creating warehouse item setup records for each item in each warehouse ensures both warehouses generate their own count journal entries for shared items.
Problem 2 → Lock Items During Count
The issue: Picks are being posted against items while they are actively being counted, causing count inaccuracies.
Why this fix: The Lock items during count setting (found on the cycle counting parameters/warehouse setup) prevents inventory transactions - including picks, receipts, and adjustments - from being processed against an item while an open count journal line exists for it. This eliminates the race condition between counting and picking.
Why the Other Options Are Wrong
| Option | Why it doesn't fit |
|---|---|
| Cycle count thresholds | Controls when items trigger a new count (based on quantity deviation), not which warehouse generates the journal or transaction locking. |
| Inventory blocking | A manual, ad-hoc block on inventory - not integrated with cycle count journals and requires manual intervention per item. |
Common Misconceptions
- "Inventory blocking" seems like it would stop picks - it would, but it's not automated and not tied to the count journal lifecycle. It's a manual tool, not a cycle count setting.
- "Cycle count thresholds" sounds like it controls journals - thresholds trigger when to count, not where or how journals are scoped per warehouse.
- The two problems are independent - resist the urge to apply one fix to both issues.
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