The remote sales workforce of your organization has been using the integrated Teams chat to collaborate internally. To save time, you indicate to the sales leader that suggested contacts can be…

Question

Options

• AThe user assigned as your manager on your system user record.
• BThe Record Owner of your linked business unit.
• CThe Record Owner of the initiating record.
• DThe Created By of the initiating record.
• EThe Last Modified By of the initiating record.
• FThe system user who updated a timeline activity on the initiating record.

• A
  77% (17)
• B
  14% (3)
• F
  9% (2)

Explanation

When configuring suggested contacts for a new connected chat in Dynamics 365, the following user roles can be utilized as rules for suggesting contacts: The user assigned as your manager on your system user record: This is a logical option, as it allows the system to suggest contacts that are in the user's direct reporting line. The Record Owner of the initiating record: This user is directly associated with the record being discussed or worked on, making it relevant for suggestions. The Created By of the initiating record: The creator of the record may also have pertinent insights or context about the record, making them a suitable candidate for suggestion.

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