Microsoft
MB-240 · Question #46
MB-240 Question #46: Real Exam Question with Answer & Explanation
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Question
You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for optimization of the schedule. You notice that, for certain customers, Work Orders are being generated without service tasks, products, or services, when they should have them documented from the Agreement. Which two of the following should you troubleshoot? Each correct answer presents part of the solution.
Options
- AIncident Type contains appropriate Service Tasks, Products, and Services.
- BIncident Type field "Copy Incident Items to Agreement" is marked "Yes".
- CAgreement Booking Setup field "Auto Generate Work Order" is marked "Yes".
- DAgreement Booking Setup contains appropriate Service Tasks, Products, and Services
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