You created a work order and added a price list to that work order. You need to anticipate what will happen when you add an additional work order product which is missing from the work order price…

Question

Options

• AThe application allows the product to be added and sets the price to zero during the calculations.
• BThere will be an error indicating that the product does not belong to the work order price list.
• CThe application provides an option to add the product to the work order price list.
• DThe list price on the newly-added product record will be used in the calculations.

• A
  2% (1)
• B
  4% (2)
• C
  10% (5)
• D
  85% (44)

Explanation

Price lists are associated with work orders, however if you consume a product or service not included in the price list on the work order then the “list price” from the product will be used. It is very important to be aware of this. Note: The price list option within Field Service does make use of the standard CRM price list functionality but it has some important extensions that are specific to providing services. With field work it would be common to want to make the first hour of a visit not chargeable or have a minimum call out charge that is automatically added to the cost of a job. The extensions provide functionality to support these types of situations.

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