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Microsoft

MB-240 · Question #313

MB-240 Question #313: Real Exam Question with Answer & Explanation

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Question

You create an incident type with an estimated duration of 1 hour. After adding products, services, and service tasks to the incident type, you notice the estimated duration is now 4 hours. You need to set the estimated duration to 1 hour. Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options

  • AUpdate both the service tasks and services records to ensure each one equals 1 hour.
  • BUpdate the Estimated Duration of the service tasks to equal a total of 1 hour.
  • CUpdate the services records to equal a total of 1 hour.
  • DRemove the Estimated Duration of the service tasks and set the incident type Estimated

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