You create an incident type with an estimated duration of 1 hour. After adding products, services, and service tasks to the incident type, you notice the estimated duration is now 4 hours. You need to

You create an incident type with an estimated duration of 1 hour. After adding products, services, and service tasks to the incident type, you notice the estimated duration is now 4 hours. You need to set the estimated duration to 1 hour. Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.