Microsoft
MB-240 · Question #273
You are the lead consultant on a Dynamics 365 Field Service implementation for an automotive repair company. The company wants to be able to create work orders from customer emails using the Field…
Sign in or unlock MB-240 to reveal the answer and full explanation for question #273. The question stem and answer options stay visible for context.
Question
You are the lead consultant on a Dynamics 365 Field Service implementation for an automotive repair company. The company wants to be able to create work orders from customer emails using the Field Service app for Microsoft Outlook. What are two ways to do this? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- AAfter selecting the Field Service app icon on the email, select the Work orders tab and select the
- BFrom the email, select the Field Service app icon and select Create a work order from email.
- CFrom the email, select the Field Service app icon to automatically create the work order, then
- DFrom the email, select the Share to Teams icon where you can generate the work order.
- ESelect the Viva Insights app icon on the email and select the Book work order option.
Unlock MB-240 to see the answer
You've previewed enough free MB-240 questions. Unlock MB-240 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.