Microsoft
MB-240 · Question #273
MB-240 Question #273: Real Exam Question with Answer & Explanation
The correct answer is A. After selecting the Field Service app icon on the email, select the Work orders tab and select the B. From the email, select the Field Service app icon and select Create a work order from email.. See the full explanation below for the reasoning.
Question
You are the lead consultant on a Dynamics 365 Field Service implementation for an automotive repair company. The company wants to be able to create work orders from customer emails using the Field Service app for Microsoft Outlook. What are two ways to do this? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- AAfter selecting the Field Service app icon on the email, select the Work orders tab and select the
- BFrom the email, select the Field Service app icon and select Create a work order from email.
- CFrom the email, select the Field Service app icon to automatically create the work order, then
- DFrom the email, select the Share to Teams icon where you can generate the work order.
- ESelect the Viva Insights app icon on the email and select the Book work order option.
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