Your organization wants to use Connected Field Service for Azure IoT Hub to remotely monitor IoT devices and address issues faster to reduce downtime. As part of the implementation, you install the…

Your organization wants to use Connected Field Service for Azure IoT Hub to remotely monitor IoT devices and address issues faster to reduce downtime. As part of the implementation, you install the Connected Field Service solution and configure it to use Azure IoT Hub. You discover that you are unable to register IoT devices. You need to determine why. What are two reasons that could be causing this issue? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.