nerdexam
Microsoft

MB-240 · Question #255

Your organization uses Microsoft Dynamics 365 Field Service. The organization wants you to set up process steps checklists for technicians to follow when completing work orders in the field. What…

The correct answer is B. Create service tasks, and add to incident types. See the full explanation below for the reasoning.

Question

Your organization uses Microsoft Dynamics 365 Field Service. The organization wants you to set up process steps checklists for technicians to follow when completing work orders in the field. What should you do?

Options

  • ACreate a business process flow, based on work order type.
  • BCreate service tasks, and add to incident types.
  • CCreate service activities for work orders, based on work order type.
  • DCreate an inspection form and assign it to the work order type.

How the community answered

(48 responses)
  • A
    4% (2)
  • B
    79% (38)
  • C
    6% (3)
  • D
    10% (5)

Community Discussion

No community discussion yet for this question.

Full MB-240 Practice