Microsoft
MB-240 · Question #224
Contoso Ltd. is looking to improve the up time of their customer assets and also make better repair and maintenance decisions by tracking the service history. Contoso wants metrics around the…
The correct answer is B. Add the customer asset on the agreement incident. D. Use notes and the timeline feature. See the full explanation below for the reasoning.
Question
Contoso Ltd. is looking to improve the up time of their customer assets and also make better repair and maintenance decisions by tracking the service history. Contoso wants metrics around the service history of each customer asset, including tracking performance for each scheduled maintenance per the service agreement. The metrics need to be displayed in the form of reports/dashboards. You need to build the service history and achieve the requirements. Which two actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- AAdd the customer asset on the work order incident.
- BAdd the customer asset on the agreement incident.
- CUse the audit history of each customer asset.
- DUse notes and the timeline feature.
How the community answered
(62 responses)- A10% (6)
- B74% (46)
- C16% (10)
Community Discussion
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