Microsoft
MB-240 · Question #222
MB-240 Question #222: Real Exam Question with Answer & Explanation
The correct answer is B. Add the technicians to the mobile app's offline profile.. See the full explanation below for the reasoning.
Question
You are working for a heating, ventilation, and air conditioning (HVAC) service organization. The field technicians in your organization are working in the Microsoft Dynamics 365 Field Service mobile app. The technicians report that they are able to access customer assets, but unable to access functional location and customer asset hierarchy in offline mode. You need to ensure technicians can view the functional location and customer asset hierarchy in their mobile app. What should you do?
Options
- AEnsure there is internet connectivity in the mobile app.
- BAdd the technicians to the mobile app's offline profile.
- CEnable asset hierarchy for the mobile app.
- DDownload offline data to the mobile app.
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