Microsoft
MB-240 · Question #173
You are implementing the Microsoft Dynamics 365 Field Service mobile app for an air conditioning (AC) repair company. A field technician installed an AC unit at a customer location and completed the…
The correct answer is A. The work order will be available for scheduling by the dispatcher. See the full explanation below for the reasoning.
Question
You are implementing the Microsoft Dynamics 365 Field Service mobile app for an air conditioning (AC) repair company. A field technician installed an AC unit at a customer location and completed the booking. The technician now needs to create a follow-up work order in order to schedule the first service on the installed AC unit. What will happen once the follow-up work order is created?
Options
- AThe work order will be available for scheduling by the dispatcher.
- BThe system will auto-assign the work order to the same technician for a future date.
- CThe technician will need to manually assign the work order to the dispatcher.
- DThe system will auto schedule the work order to the same technician to begin work immediately.
How the community answered
(29 responses)- A72% (21)
- B3% (1)
- C10% (3)
- D14% (4)
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