Microsoft
MB-240 · Question #166
You create an incident type with an estimated duration of 1 hour. After adding products, services, and service tasks to the incident type, you notice the estimated duration is now 4 hours. You need…
The correct answer is B. Update the estimated duration to 1 hour. D. Update the service tasks records to equal a total of 1 hour, and change the estimated duration to. See the full explanation below for the reasoning.
Question
You create an incident type with an estimated duration of 1 hour. After adding products, services, and service tasks to the incident type, you notice the estimated duration is now 4 hours. You need to set the estimated duration to 1 hour. What two actions can you take? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- AUpdate the services records to equal a total of 1 hour.
- BUpdate the estimated duration to 1 hour.
- CUpdate both the service tasks and services records to ensure each one equals 1 hour.
- DUpdate the service tasks records to equal a total of 1 hour, and change the estimated duration to
How the community answered
(52 responses)- A15% (8)
- B77% (40)
- C8% (4)
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