nerdexam
Microsoft

MB-240 · Question #157

Your customer wants to give its clients the ability to book appointments and track their technicians. They will do so using Customer Experience homepages. You need to set this up for your customer. Wh

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Question

Your customer wants to give its clients the ability to book appointments and track their technicians. They will do so using Customer Experience homepages. You need to set this up for your customer. Which two actions do you need to perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Options

  • AEnsure the resource's image has been uploaded.
  • BCreate a Field Service portal.
  • CCreate the Customer Experience homepages in the Administrative settings.
  • DSet Track My Technician and self-scheduling options to Yes in the customer portal settings.

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