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Microsoft

MB-210 · Question #74

An organization uses Microsoft Dynamics 365 to track Opportunities and Competitors. They want to make sure that a competitor is always tracked when it is mentioned in an email from a potential…

The correct answer is B. Configure the Relationship Assistant, and check the Card Option for the Competitor Mentioned. See the full explanation below for the reasoning.

Question

An organization uses Microsoft Dynamics 365 to track Opportunities and Competitors. They want to make sure that a competitor is always tracked when it is mentioned in an email from a potential customer regarding an opportunity-How can this be achieved using the fewest steps?

Options

  • AInstruct users to always manually associate the competitor when the Competitor Mentioned card
  • BConfigure the Relationship Assistant, and check the Card Option for the Competitor Mentioned
  • CIn the configuration for Auto Capture, enable the option to track competitors automatically when
  • DCreate a workflow to scan emails for competitor names, and associate the mentioned competitor

How the community answered

(42 responses)
  • A
    17% (7)
  • B
    71% (30)
  • C
    5% (2)
  • D
    7% (3)

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