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MB-210 · Question #387

A company is using Relationship Analytics. The company emails customers three times a month. To increase customer loyalty, the company is adding a policy that requires sales representatives to meet…

The correct answer is C. Communication frequency. See the full explanation below for the reasoning.

Question

A company is using Relationship Analytics. The company emails customers three times a month. To increase customer loyalty, the company is adding a policy that requires sales representatives to meet with customers two times a quarter as well. You need to update the settings. What should you configure?

Options

  • AHealth score
  • BTalking points
  • CCommunication frequency
  • DConversation intelligence

How the community answered

(38 responses)
  • A
    5% (2)
  • B
    13% (5)
  • C
    74% (28)
  • D
    8% (3)

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